Privacy Policy

1. Introduction

WSS.one ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Information You Provide

• Contact Information: Name, email address, phone number when you contact us
• Communication Data: Messages sent through our WhatsApp chat widget or contact forms
• Account Information: If you create an account for our services

2.2 Automatically Collected Information

• Usage Data: Pages visited, time spent, navigation patterns
• Device Information: Browser type, operating system, IP address
• Cookies: Session cookies for website functionality (see Cookie Policy below)

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our services
• Respond to your inquiries and support requests
• Send you technical notices and updates
• Improve our website and services
• Comply with legal obligations

4. Cookie Policy

We use cookies to enhance your browsing experience:

• Essential Cookies: Required for website functionality (session management, CSRF protection)
• Preference Cookies: Remember your choices (e.g., cookie consent preferences)
• Analytics Cookies: Only with your explicit consent

You can manage your cookie preferences using our cookie consent banner. Essential cookies cannot be disabled as they are necessary for the website to function. For full details, see our Cookie Policy.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party services that help us operate (e.g., Wasender for WhatsApp integration)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

6. Data Security

We implement appropriate security measures to protect your information:

• SSL/TLS encryption for data transmission
• Secure server configurations and access controls
• Regular security audits and updates
• CSRF protection and input validation

7. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we use your data
• Portability: Receive your data in a portable format
• Object: Object to processing of your data
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@wss.one

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Contact form data and chat messages are retained for 30 days unless you request earlier deletion.

9. Third-Party Services

Our website uses the following third-party services:

• Wasender: WhatsApp messaging integration (privacy policy: wasender.com/privacy)

10. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we learn we have collected data from a child, we will delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place for such transfers in compliance with GDPR.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

13. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

• WSS.one · 3136 AX Vlaardingen, Netherlands
• Email: privacy@wss.one · General: info@wss.one
• WhatsApp: +31 6 51992352
• KvK: 93741448 · BTW/VAT: NL005039139B75

See also our Cookie Policy and AI Disclaimer.

14. Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.